E-COMMERCE SALESPERSON & SHOWROOM ASSISTANT

We are on the hunt for a passionate and talented team player to join our team. Launched in Adelaide 3.5 years ago, Asser + Co is a highly professional and rapidly growing business, focussed on bringing quality interior product to the Retail and Trade sectors in South Australia, with nation-wide reach.

This is a great opportunity to hone your e-commerce and client relationship skills. This role involves website management and sales within a high end design environment and provides an opportunity to get involved in all aspects of e-commerce including reporting and strategic aspects. Supporting our Director and Business Development Manager to achieve business growth goals, the individual will have a varied role but will be focussed on website maintenance, e-commerce, incoming product knowledge and customer orders.

Applicants must be design and customer focussed, pro-active and enjoy working collaboratively in a relaxed and professional environment. If you have incredible attention to detail, great time management and super organisational skills we’d love to hear from you.

A design and client relationship background is essential. Retail skills as well as experience using Shopify, CRM's and Adobe are highly desirable.

The role is a casual, part time position at 28 hours per week (10am–5pm including Saturdays, weekdays are negotiable), based at our beautiful Norwood showroom in Adelaide. There is scope for developing this into a permanent position.

The role:

  • the warm and welcoming point of call for initial client queries via email, phone and in-person
  • ensuring the best possible client experience by using all available resources and following up in a timely and efficient manner
  • maximising sales through excellent customer service and product knowledge
  • ensuring the showroom is always well presented for client visits
  • website management including entry of new products, updating structure and design, SEO and Shopify integration
  • processing online client orders and incoming stock deliveries
  • Client Pre-Order management
  • POS management
  • assisting with the planning and execution of showroom trade and launch events
  • assistance with Visual Merchandising
  • supporting Sales and Marketing in developing new and efficient company processes

The ideal candidate will be/have:

  • enthusiastic, diligent, personable, professional and demonstrate initiative with the ability to multi-task
  • previous experience in industry/interest in design and working in a small team
  • experience of working in e-commerce in a retail environment
  • experience and knowledge of CRM systems (namely Salesforce), Shopify and POS
  • understanding of search engine optimisation
  • well organised with keen attention to detail
  • excellent written and verbal communication skills
  • strong analytical, administrative and project management skills
  • great customer service skills with a can-do attitude
  • confident experience in file sharing, calendar organisation and using Apple products
  • passion for global design and dynamic retail
  • adaptable with the ability to work within a fast-paced environment often with competing priorities, and easily embrace change

If this sounds like you, email Rachel Bartels (Director) your CV by Friday 21st January rachel@asserco.com.au